Goodwill is dedicated to helping motivated job seekers who need help getting a foot in the door with employers or who may need a second chance to participate in the workforce. Preparation and opportunity are the keys to success, and we offer a Work Ready Certificate to graduates of Goodwill’s Soft Skills Academy. Currently, participants study and practice six concepts that significantly impact the ability to find and maintain employment: attitude, conflict resolution, dependability, safety, self-presentation, and team building.